Got a question, a bug, or feedback? Drop us a line. We read every message.
Open the iOS Settings app, tap your name at the top, tap Subscriptions, tap Workout Planner Pro, then tap Cancel Subscription. Cancellation takes effect at the end of your current billing period.
The trial starts when you finish onboarding (not when you install the app). No credit card is required. For 14 days you have full access to everything: workouts, progress, companion mode. After 14 days, a subscription is required to keep using the Train and Progress tabs: choose Monthly or Yearly. You'll always see the exact price in your own local currency inside the app before you confirm.
To prevent trial abuse, Workout Planner stores the date your trial started in Apple's encrypted Keychain. This survives reinstall. If you genuinely lost your trial through a phone reset and want a fresh look, email us. We read every message.
No. Workout Planner has no servers and no analytics. All your data stays on your iPhone. See the Privacy Policy for the full details.
No. Workout Planner is a fitness companion and does not provide medical advice, dosing guidance, or diagnose any condition. It is a training app: the optional companion mode adds a daily protein target and a weekly injection reminder you set yourself. It does not change your workouts. Always consult a qualified healthcare professional before starting any new exercise programme, especially if you have a medical condition or take prescription medication.
Data export isn't available yet — it's on the roadmap. In the meantime, everything you log is stored safely on your device.
Apple will retry the payment for up to 16 days (the billing grace period). During that time you keep Pro access and we show a banner reminding you to update your card in iOS Settings. If the retry never succeeds, the subscription lapses and the paywall reappears. Your training data stays exactly where you left it.
Email us with: a description of what happened, what you were doing when it happened, and if possible a screenshot. Include your iOS version (Settings → General → About → Software Version) so we can reproduce it.
Inside Workout Planner: open the subscribe screen and tap Restore Purchases. This pulls your subscription state from your Apple Account — useful after reinstalling or switching devices.
Inside Workout Planner: Settings → Reset all data. This deletes your profile, workouts, sets, weight log, streaks and badges from this device. Your subscription belongs to your Apple Account, and your remaining trial days are kept on this iPhone — so resetting does not restart the trial. Your Apple Account subscription is not affected. To cancel that, go to iOS Settings → tap your name → Subscriptions.